FREQUENTLY ASKED QUESTIONS

What is your privacy and security policy?

We do not share any information we collect for order processing or from inquiries with any other company or website. Your information is only used to contact you when necessary.

Credit Card information is only used to bill you for products and services ordered.
Our secure shopping cart uses the latest secure server technology. Your order is submitted and retrieved with a secure connection to our server and remains secure at all times.

Ordering Information

What is the minimum order for Postcards?

Our minimum order is only 100 postcards. Please refer to the individual product pages for minimums on other products.

What is the turnaround time for Postcards?

You will get a proof emailed to you within 24 hours of your order and your finished product will be ready to ship or be delivered within 48 hours of proof approval. FAST and QUALITY service is what we give to all of our customers.

What is the turnaround time for other products?

We offer a fast turnaround time on all of our products. Since this varies with each product, please refer to the individual products pages for this information.

Can I make changes after I have accepted a proof?

As we offer fast turnaround times, changes after an accepted proof may not be able to be done as your order is sent directly to the printing stage after your proof is accepted. Certain changes, such as a quantity changes, shipping method, or shipping/delivery address may be made if your order has not already come to that stage. If you are in need of any changes, it is suggested that you contact us immediately so that we may do our best to accommodate your needs.

Do you offer a mailing service?

Yes, we offer bulk mailing services to save you time and money. We can directly send your postcards, brochures, flyers, newsletters, magnets, etc. anywhere in the United States. The pricing is on each product page and are shown under “Mailing Options.”

Can you create a mailing list for me?

Currently, we are able to create mail lists for the following counties in New Jersey: Atlantic, Cape May, and Cumberland. We can mail to residential, commercial, and professional addresses, or any combination thereof. Simply choose the “addressing” option on the site. For those areas that we do not have mail lists for, we can assist you in buying a mail list from a reputable service that provides this service.

How can I give you my mail list?

You can upload your mail list after you go through the checkout process. If you forgot to upload the list when checking out, you can email it to us being sure to indicate your name and order number in the email, or you can upload it using the “Upload Center” on our homepage.

Can I use my own pictures or give you a file that I designed?

Yes, you can upload your files in the “Upload Center” upon checking out or on the homepage.

What file formats do you accept artwork in?

We accept the artwork in the following programs: Microsoft Word, Microsoft Publisher, Printshop, Printmaster, Photoshop, InDesign, and Illustrator. We also accept a TIFF, PDF, GIF, or JPEG.

Payment/Return Policies

What payment options do you offer?

Payment is required upon check out. We accept Visa, Mastercard, Discover, American Express, and Paypal. If you are a local business, we will accept a check or cash upon order placement.

What is your return policy?

A proof is emailed for every order placed. Please take the time to review it carefully and make any changes prior to accepting a proof. Feel free to ask us to see a sample of our work prior to purchasing. Once a proof for an order is accepted, we cannot change or refund that order as each one is personalized and cannot be resold to another customer. Therefore, we urge you to review the proof thoroughly and let us know of any changes prior to accepting the proof.